Forgot PW?
Speedpost Insurance Service

An Invaluable Service For Your Most Valuable Deliveries

For extra peace of mind, insure your valuable items prior to posting with Speedpost. Speedpost Insurance Service compensates your urgent items including documents, samples and merchandise for the unlikely event of loss or damage during transit from Hong Kong to overseas.

Speedpost Insurance Service is marketed by Marsh (Hong Kong) Limited and underwritten by Assicurazioni Generali S.p.A., Hong Kong Branch. The interpretation of the insurance service and the processing of the claims are responsible by Assicurazioni Generali, S.p.A. , Hong Kong Branch.

For Insurance Coverage enquiries, please call. 2531 8940 / 3971 2693
For claim enquiries, please call 2531 8973 / 2531 8972.

Speedpost Insurance Service Premium Table

(New Premium with effect from 1 April 2022)
Sum Insured (HK$) Premium (HK$)
Type (A) - General Item Type (B) -
Watch, Camera, and their parts and accessories (excluding battery)
Speedpost Standard Service / Multipack Service / Next Flight Out Service / Economy Express Service / EC-Post Service
Over $1,500 – 2,500 $30.0 $30.0
Over $2,500 - $5,000 $48.0 $48.0
Over $5,000 - $10,000 $83.0 $83.0
Over $10,000 - $20,000 $125.0 $125.0
Over $20,000 - $30,000 $180.0 $180.0
Over $30,000 - $40,000 $215.0 $215.0
Over $40,000 - $50,000 $240.0 $240.0

Important Notes:

  1. Coverage: all risks of physical loss or damage of Speedpost items by any external cause not excluded herein.
  2. Insurance on “Document” such as paper; identity, bank draft, invoice, passport, script, contract, deed or alike, must be clearly stated. Compensation amount shall be on reproduction value (re-apply or re-issue costs etc). All consequential loss or cost incurred will not be covered.
  3. Excluded Risks: due to delay; inherent vice or nature of the Speedpost items; confiscation, destruction, condemnation or detention of the Speedpost items by customs authority at destination or its representative on the grounds of illegality, mis-description, mis-declaration or mis-valuation, and due to disaster, political risk, strike, nuclear explosion or war. All consequential loss or cost incurred will not be covered, or any other exclusion as per Open Cover.
  4. Excluded items: mobile/smart Phone, computer, iPad/Tablet, notebook computer, animals, antiques, bullion, currency, bank notes, valuable papers, securities, all kind of fine jewelries/imitation jewelries (including but not limited to necklace, bracelet, ring, earring, and the like), crystal, stones and minerals, precious metals, furs, asbestos, lithium batteries, human remains including ashes, firearms, explosive and parts or thereof and ammunition, hazardous or combustible materials (as defined in lATA Regulations), narcotics, perfumery products and illegal property and any items prohibited by any law, regulation or statute of any federal, state or local government of any country to or through which the shipment may pass.
  5. Inapplicable Destination: Crimea, Syria, North Korea, Iran, Armenia, Kyrgyzstan, Macedonia, Moldova (Republic of), Mongolia, Turkmenistan, Venezuela, Cuba, Belarus, Libya, Myanmar, Russia, Ukraine and Uzbekistan (Republic of) &/ or United States Prohibited or United Nations Sanctioned Countries as per The Office of Foreign Assets Control ("OFAC") Regulations of the U.S. Department of the Treasury.
  6. Type (B) bears a deductible at 20% of loss per insured item.
  7. Incorrect or inaccurate description or incorrect premium will cause invalid claim.
  8. Customer is required to base on the claimed value of posting item to select the most appropriate sum insured. In case of queries, customer may contact the concerned insurance company directly for details.
  9. To make a claim, customer is required to refer to the insurance company concerned. Each claim is subject to the terms and conditions as specified in the "Notes on Speedpost Insurance” available at post offices.
  10. Hongkong Post will not provide compensation to customers who have their items insured in case of loss or damage, except full refund of postage of the items.