Senders must submit electronic customs declaration when sending all mail items containing goods destined to Indonesia (with effect from 6 November 2023), Australia, Brazil, Jordan, Korea, Norway, Switzerland, the 27 member states of the European Union*, the Mainland, the United Kingdom and the United States of America. For details, please click here.
Senders are required to provide a local mobile phone number that can receive SMS, so that if necessary they can receive messages issued by Hongkong Post on the requests by overseas customs authorities related to customs clearance of the mail items and take follow up actions. Hongkong Post will not embed hyperlinks in the related SMS requesting for any personal information. Members of the public could contact Hongkong Post enquiry hotline 2921 2222 direct if they have any doubts on the SMS received. For details, please click here.
Special offer for Speedpost Service
"Multipack Service" allows customers to enjoy the benefits of Speedpost Standard Service at a discounted price. This service is specially designed for customers to send Speedpost items within specified weight limits to designated destinations using Multipack box from Hongkong Post.
Hongkong Post will launch a new series of 12 carton boxes – “Hongkong Post Carton Boxes” (Code M1 - M4) replace the “Multipack” boxes (Code M1-M4) at the same selling prices. Multipack boxes (Code M1-M4) are still available for sale at post offices while stocks last.
Notes on Use
Customers have to pay for the Multipack boxes or Hongkong Post Carton Boxes before posting.
The price of Multipack boxes or Hongkong Post Carton Boxes will be deducted from the shipping cost when using Speedpost Multipack Service. (This applies only if the postage for using Speedpost Multipack Service is lower than that of Speedpost Standard Service.)
Customers have to use brand new and original Multipack boxes or Hongkong Post Carton Boxes for sending Speedpost items. Otherwise, the Speedpost items will be charged at Speedpost Standard Service rates.
For Speedpost Multipack Service, if the Speedpost item posted is within the
recommended maximum weight capacities, the postage is lower compared to that of Speedpost Standard Service. To choose
the most suitable service, customers are advised to check the Speedpost Standard Service rates contained in Speedpost
Rate Plan and Service Information (Pos 15A/1).
Speedpost Multipack Service is available to certain countries/areas only.
Before posting, please refer to Section 4 of Speedpost Posting Guide (Pos 15A/2) for the weight and size limits for shipping
to different destination countries/areas.
Specifications and Prices of Hongkong Post Carton Boxes / Multipack boxes
Hongkong Post Carton Box: 2,590g Multipack box: 2,510g
HK$45
40kg
*Multipack boxes (Code M1-M4) are still available for sale at post offices while stocks last. Customers may send items with Multipack boxes when using Multipack Service.
Available Destinations
Region
Destinations
Asia
Bangladesh, India, Indonesia, Iran, Japan, Korea, Macao, Malaysia, Philippines, Qatar (State of), Singapore, Taiwan, Thailand, The Mainland, United Arab Emirates, Vietnam