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Freight Service

SpeedpostFreight Service Terms and Conditions

  • Minimum weight per item is 5kg, with minimum 2 items and 50kg per consignment. (All packages should conform to Speedpost limitations as specified in the page of "Other Posting Information").
  • All packages in each consignment need to be of the same type and are sent at the same time to the same addressee in the same location.
  • Each part kilo will be rounded up to the next whole kilo.
  • Stamps and franking machines are not acceptable for settling the payment of SpeedpostFreight Service.
  • Compensation for loss of, damage to or any delay to items in delivery (except when items are held by Customs for clearance), will be calculated on a pro-rata basis according to the gross weight of the consignment. Compensation or postage refund is based on that in Section 5 of Speedpost Rate Plan.
  • Pick-up service for SpeedpostFreight is available to account holders only, with a service fee of HK$50 for each pick-up and maximum of HK$200 per month. Counter acceptance is available at all post offices (excluding mobile post offices and mailrooms) to all customers.
  • Speedpost reserves the right to alter the terms and conditions of SpeedpostFreight Service without prior notice.

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