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Pick-up Service

Customers can post urgent items at acceptance offices or by using pick-up service. The pick-up service covers all areas on Hong Kong Island, in Kowloon and in New Territories (except outlying islands and restricted areas).

Pick-up service charge : account customers (HK$50 per pick-up, with a maximum charge of HK$200 per month); non-account customers (HK$75 per item)

You can book the pick-up service via the Internet:

Pick-up Service Latest time of posting

Booking time slot (Mon to Sat) Normal collection time
9:00 am to 10:30 am 9:00 am to 12:30 pm, same day
10:30 am to 4:30 pm 2:45 pm to 6:00 pm, same day
4:30 pm to 5:30 pm* 6:00 pm to 7:00 pm, same day
5:30 pm to 7:00 pm 9:00 am to 12:30 pm, next day

*For bookings during this timeslot, the collection time for the areas listed below will be 9:00 am to 12:30 pm the next day:
Hong Kong Island: Southern District (except Tin Wan, Aberdeen, Wong Chuk Hang and Apleichau area)
New Territories: Sai Kung and Clear Water Bay, Shek Wu Hui, Fanling, Tai Po, Tuen Mun and Yuen Long

Alternatively, you can contact Speedpost Telephone Pick-up Centre by phone or fax to make a booking :

Telephone# : 2921 2266
Facsimile : 2868 1440 / 2365 3398

#Please provide the following information when calling:
  • Speedpost account no. (for account customers only)
  • Company name
  • Quantity of items to be posted
  • Approximate weight of items
  • Destination

  • Pick-up service is not available for some addresses. For details, please call 2921 2277.
  • All Speedpost items posted on Sundays would be treated as being posted before the latest time of posting of the next working day.
  • For the pick-up service on Sunday or public holiday (except Lunar New Year's Day), please book by 4:30 pm on one working day beforehand.
  • Subject to individual circumstances, the collection time for some addresses may differ from the schedule listed above.
  • Under any circumstance, paid Pick-up Service charges are non-refundable.