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Pick-up Service
In addition to posting items in person at post offices, Speedpost customers can enjoy the convenience of our door-to-door pick-up service, making it more convenient for you. The advantages of Speedpost Pick-up Service include:
  • Wide coverage: Our pickup service covers all areas on Hong Kong Island, Kowloon, and New Territories. (Pick-up service may not be available for certain addresses. For details, please call 2921 2266).
  • Affordable charge: Account customers are charged only HK$50 per pick-up trip, with a maximum charge of HK$200 per month. For non-account customers, the service charge is calculated on a per mail item basis, amounting to HK$75 per item.
  • Customized collection time: Customers can make prior appointments for our pick-up service, which is available from 9:00 am to 6:00 pm, Monday to Saturday. Items collected during this timeframe will be able to meet the flights departing Hong Kong after midnight on the same day for some destinations in Europe. If you place a pick-up order after 4:30 pm, the collection timeslot will be scheduled from 9:00 am to 12:30 pm on the following working day.


Pick-up Service Latest time of posting
To use our pick-up service, please fill in the required information below and click Submit, or
Alternatively, you can contact Speedpost Telephone Pick-up Centre by phone or fax to make a booking : Telephone: 2921 2266 Fax: 2868 1440 / 2365 3398

Order Supplies

To request for posting forms, customs declaration forms, Hongkong Post Carton Boxes or satchels, please click the button below.Packing Materials and Forms

Order Cancellation

To request for canceling the order of pick-up, please click the button below.Order Cancellation
Close
Booking time slot (Mon to Sat) Normal collection time
9:00 am to 10:30am 9:00 am to 12:30 pm the same day
10:30 am to 3:00 pm 2:45 am to 5:00 pm the same day
3:00 pm to 4:30 pm Before 6:00 pm, same day
4:30 pm to 6:00 pm 9:00 am to 12:30 pm the next day
Note:
  • Pick-up service is not available for some addresses. For details, please call 2921 2266.
  • Subject to individual circumstances, the collection time for some addresses my differ from the schedule listed above.

More information

(dd-mm-yyyy)
Wed
Previous day Earliest collection date Next day

Requested time of collection:

9:00 am to 12:30 pm, same day
(Booking time: 9:00 am to 10:30 am)
2:45 pm to 5:00 pm, same day
(Booking time: 10:30 am to 3:00 pm)
Before 6:00 pm, same day
(Booking time: 3:00 pm to 4:30 pm)
Pick-up Information 1 -
Clear this pick-up service information
Speedpost item(s) for pick-up
Item(s) is/are addressed to No. of documents
& Total weight		 No. of non-documents
& Total weight
pieces
kg
pieces
kg
Please note :
  1. Economy Express service is exclusive to Speedpost account customers.
  2. Please filled the on-line posting form (Pos 495) before call pick up.
(1) Economy Express
Important Note: Please note that posting of dangerous articles or articles that could not be ascertained as non-dangerous is not acceptable. Mail items of this nature will not be able to pass security check and thus cannot be posted. Mail item of such will be returned to the sender and the fees paid will not be refunded.
Please confirm the above information entered is correct before you click the Submit Order button below.


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Personal Information Collection Statement



Speedpost Account customers must present their Authorisation Card when posting mail in order to enjoy the exclusive offers. With effective from 25 March 2024, new customers who have successfully opened a Speedpost Account can obtain the e-Authorisation Card in the format of QR code through the Hongkong Post Mobile App. Relevant user guide will be sent to new customers separately.

Note:
  • Pick-up service is not available for some addresses. For details, please call 2921 2266.
  • All Speedpost items posted on Sundays would be treated as being posted before the latest time of posting of the next working day.
  • For the pick-up service on Sunday or public holiday (except Lunar New Year's Day), please book by 4:30 pm on one working day beforehand.
  • Subject to individual circumstances, the collection time for some addresses may differ from the schedule listed above.
  • Under any circumstance, paid Pick-up Service charges are non-refundable.